Is there an inside game of tradeshow marketing success? Hey, it could be just a catch phrase designed to get you read.
But let’s explore for a moment.
If you’re a baseball fan, you might be familiar with the phrase “inside baseball.” It’s a term used mostly in the United States, that refers to detailed knowledge about a subject that outsiders are usually not privy to. Deep knowledge about any subject down to the minutiae often means that unless you have spent years doing whatever it is, you are not going to understand a lot of the talk. Hence, “inside baseball.”
Even though the term was around since the 19th century, by the mid-1950s the term was being used outside of baseball, particularly it was used in politics. To use the term in another field, such as business, technology or science is not unusual.
In using the term as applied to tradeshow marketing, let’s think about what that means.
- Knowledge. You have the knowledge of what it takes to go from Point A to Point Z with all of the twists and turns.
- Discipline. Not only do you have the knowledge, you have the discipline that it takes in the event industry to organize all of those moving parts in a coherent and effective way.
- Skill. Skill comes with doing something over and over again, learning what works and what doesn’t, ironing out the rough spots and then learning some more so that you know what to expect, you know how to deal with issues as they come up because – hey! – they’re not that much of a surprise.
- Networking. The event industry – like most industries – is a people industry. People make it run. People know how things work. People ask for and offer help. And face it – the events / tradeshow / exhibiting industry is built on getting far-flung people together under one roof face-to-face to do business. Networking skills are at their highest level and their most useful in this industry.
Inside baseball means you know why a pitcher is throwing a curve ball when the count is 3 and 2. You know that between pitches, players and coaches communicate strategy by pulling on an earlobe, brushing their thigh or arm, and of course keeping an eye on the opposing team’s silent communication to try and suss out the essence of the message.
Inside tradeshow marketing has to do with, for example, knowing how to position your brand in the marketplace, how to talk to booth visitors, when to book travel and hotel rooms, what restaurants are the best near any given conference venue, how to take advantage of those three or four days when the exhibit is set up in a competitive marketplace where thousands of potential clients are roaming the aisles. Having the right graphics and messaging can mean the difference between 250 and 350 leads. Having a booth staff that knows how to ask the right questions of visitors can mean the difference between and ROI of 10% and 100%. It all makes a difference.
And if you’ve done this for years, you know what works and what doesn’t. You know what companies are putting up a great exhibit and have a fantastically enthusiastic and well-trained staff and which competitors are just showing up because they think they should.
If you know all of that stuff, you know inside baseball. In the tradeshow world.
Photo used by permission. By own work – Own work, CC BY-SA 3.0. Creative Commons License.