If you do a Google search for “showing up,” you get all sorts of links and suggestions as to what it means. Showing up for a performance, showing up for important events in your life for your friends and family, showing up at work by giving it your attention and energy.
Showing up is important. As Seth Godin put it, though, we’ve moved way beyond simply showing up, sitting in your seat and taking notes. Your job is to surprise and delight and change the agenda. Escalate, reset expectations and make your teammates delighted.
Sure, showing up is important. On a personal and business level to me, showing up means controlling my behaviors and emotions. Knowing that when I set out to do a day’s work, I have a pretty good idea of what I need to do (calls, projects, communications with clients, writing, etc.), and doing my best to do it, every day. For example, I made a commitment in January of 2017 that I would show up every Monday to do a video blog/podcast for at least a year. Once the year was up, I would assess it from a number of angles. Was is working? Was it fun? Was it good? Did it get any attention? Did my guests get anything worthwhile out of it? Did the listeners give good feedback, even if there were very few? Based on my assessment of those questions (not all were completely positive, but enough were) I committed to another year. Then another.
So here we are.
Showing up at a tradeshow is more than just being there. If you are to take Seth Godin’s perspective, you want to have more than just a nice exhibit. You want to show up with more than just average enthusiasm and average pitches to your visitors. You should set high expectations for your company and your team.
How can you do that? By starting months before the show and having ongoing conversations about how to get visitors to interact. How to get them to respond. How to tell your company or product’s story. How to make it exciting to just visit your booth, exciting enough so that your visitors feel compelled to tell others to come.
There are no wrong answers, and plenty of right answers.
What will you do beyond just showing up?