Twittering at #ExpoWest

Twittering at #ExpoWest

A few quick observations on using Twitter at Expo West, the huge Natural Products show in Anaheim this past weekend: 1. A handful of companies are drawing people to their booths through Twitter. Many of them seemed to be amazed that it worked – but almost all...
A Keen Tale of Customer Service

A Keen Tale of Customer Service

I first learned about Keen Shoes in mid-2008. I had just made a new friend Karrie and noticed she was wearing these pretty cool shoe that were half-sandals and half-regular shoes with a protective toe – more than an average sandal but with air circulation like a...
Creative Marketing in Tough Times

Creative Marketing in Tough Times

This article was originally published by the Statesman-Journal in mid-2008 and has been slightly updated. Reaching your target market gets a little harder when your marketing budget is tapped by the recession. Even though the recession is ‘officially’ over...