Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

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Green Meetings With MeetGreen®

All face-to-face meetings bring their baggage with them – including the trash and recyclables that are generated. Does the amount of cups, paper, water bottles, and more that are generated during the meetings put the meetings and events industry in a bad light? Can anything be done to substantially reduce meetings waste?

MeetGreen®, a meetings coordination company in Portland, Oregon dedicated to environmental sustainability, recently released a comprehensive report on how their work is impacting sustainability in events they are involved in. MeetGreen® works with the UN Global Compact, a global policy initiative that promotes the adoption of strategic sustainability principles into the activities of organizations. As a result, they’re required to generate an annual report that focuses on sustainable business practices within the meetings attended or organized by their clients.

I spoke with MeetGreen®’s Nancy J. Zavada, CMP about the report and their work with companies. She said one of the more interesting things to come out of the report is the realization that there is a big ripple effect – “what changes can you make in the world?” Nancy says that while MeetGreen® is a small company, by helping events become greener, it can have a bigger impact on the industry and the world.

According to the report, MeetGreen says that ‘as an independent sustainable event management company we are hired to assist others to manage their events, reduce their impact and improve their event-related business. As an outside consultant our role is one of manager, advisor and influencer in these projects, but not often final decision maker.’

So how well did MeetGreen® do with the year’s events? Among other stats, these came to the fore:

  • Eliminated 774,000 water bottles from the waste stream
  • Saved 1653 trees
  • Avoided emissions equivalent to taking 300 cars off the road for a year

There are more, but I don’t want to steal their thunder.

After tracking the results and compiling the report, Nancy told me that the big aha to her was ‘the importance of transparency.’ By showing people what you’re doing and how you’re doing, it creates more trust and helps the ripple effect to make more changes in the world.

The report breaks down the objectives and targets set up before the year started (which ran from August 2009 – July 2010). Goals included giving back to the community,       being accountable for their carbon footprint, ensuring the supply chain has responsible social and environmental practices and more.  Most were met or exceeded.

While the report is in essence a report on how one company’s efforts are unfolding to reduce, reuse and recycle using sustainable practices, the effect is far-reaching. A list of clients and organizations that MeetGreen® worked with in 2009-2010 includes Cisco, Jack Morton, Oracle, Wallace Fund, Unitarian Universalist Association, Cascadia Group, IMEX America and many more.  The report looks at results from 48 events with over 130,000 participants in 19 destinations.

Download the report for free here.

7 Essential Tradeshow Marketing Skills

In a perfect world, all tradeshow managers would have these skills – and more. But we know that a perfect world doesn’t exist, right? So if you have most of these you’ll probably do okay!

  1. People (read: sales) skills. There’s a lot to be said for having the power to get along with people and being able to kindly persuade people to do things for you. In a chaotic tradeshow world, the one leadership skill that stands out above all others is the ability to ‘get along with others.’ Just like in kindergarten.
  2. Social media skills. If you’re still wondering how to tweet or post to Facebook, you’re probably not right for the job. Beyond simple social media skills, are you able to shoot a Flip video and upload it within a few moments? Can you grab a photo of a client with your product and get it out on Facebook before they get on Facebook on their iPhone? Can you figure out how to promote special deals via Twitter, FB and YouTube before you head for the show? Do you know how to listen to the chatter on social media about your product, company and industry?
  3. Number-crunching ability. Budgeting in today’s economy is more important than ever. Being able to determine a show’s budget based on last year’s numbers (or no comparable numbers at all), getting a realistic look at the show’s ROI and putting together a final show budgetary report and analysis for the CFO will go a long way to keeping you in your position.
  4. Organization. There are so many moving parts in a tradeshow manager’s job that your organizational skills have to be top notch. Showing good time management skills, for instance, is a big plus.
  5. Understanding your product and market. A familiarity with your company’s culture, products, competitors, clients and customers is a must to executing a great tradeshow experience.
  6. Being flexible and resourceful. Things go wrong. In a tradeshow when things go wrong, you’re not only in a chaotic environment of a show floor, but you’re away from home and you’re under a time crunch. Not to mention the microscope of clients and management. If you can come up with rapid workable (not necessarily perfect) solutions under those conditions, you’re golden.
  7. Jack of all trades. As a tradeshow marketer, you are called on to wear so many hats your head will spin. ‘Nuff said.

photo credit: Meindert Arnold Jacob

Podcast: Interview with Cliff Pollan of VisibleGains

After seeing the video tool from VisibleGains in action recently at David Meerman Scott’s blog, I discovered that it’s being used as a tradeshow marketing tool. So I looking up the CEO and co-founder, Cliff Pollan, and we sat down and chatted about how the video tool works – and how it might be used to capture leads and bring more people to your tradeshow, event or conference.

Check out VisibleGains here.

Are You a Tradeshow Ninja?

The word "ninja" in kanji script

Ninja: – noun, a member of a feudal Japanese society of mercenary agents, highly trained in martial arts and stealth (ninjutsu), who were hired for covert purposes ranging from espionage to sabotage and assassination.

While the term ‘ninja’ seems to hold reverence for a lot of people due to the clever and stealthy way in which he practiced his arts, in most tradeshow marketing cases you DON’T want to be hidden. You want to be right out there in plain sight for all to see and engage with.

And never mind the sabotage and assassination aspects of the ninja. Those blatant acts would probably get you headlines of the unfriendly type (and should it be capitalized – Ninja? – I’m a little stumped here…)

As for espionage, in a tradeshow marketing situation I’m all for it. As long as you’re not breaking and entering or hacking a competitor’s website, you should try to find out as much information about your competition as you’re legally able to.

When it comes to promotion and marketing, perhaps you want to be ‘anti-Ninja’ as much as possible:

Get out in front of people. Wave the flag. Do a dance. Shine a light. Bang the drum.

Ninjas would do none of that in the course of their jobs. But you should.

“A Ninja causes confusion among the enemy.”

Is your tradeshow exhibit is able to confuse your competitor? Are you a large company with a small presence? Or maybe a small company able to create a large presence at a show through partnerships, sponsorships or guerrilla tactics?

“A Ninja is able to camouflage themselves from their enemy.”

Can you find a way to present your tradeshow presence in such a way that your competition is unable to find out what you’re really about? Or by doing that do you obfuscate your intent to your potential customers?

“Superhuman or supernatural powers were often associated with the Ninja.” Invisibility, flight, shape-shifting, appearing as animals…

Do your products do things that are able to surprise and astonish your potential customers? Or are they everyday, run-of-the-mill widgets? Perhaps a little creativity can bring out the ‘supernatural’ or ‘superhuman’ elements and show them off in your booth. A good presenter can astonish the audience at a tradeshow, and as long as the astonishment is directed back to the product it’s effective marketing.

You can borrow Ninja tactics in many tradeshow marketing circumstances….leaving out the arson, killing and sabotage, of course.

But in many cases, being a Ninja could be a good thing.

Are you a Ninja tradeshow marketer?

Social Media at Tradeshows: 10 Keys to Engagement

I’ve been reading a lot about social media engagement lately – and talking about it a lot, too. Have you noticed that if you even mention the term ‘social media’ to some people, it’s like you handed them a gold Rubik’s Cube. They’ll want to play with it and play with it and never put it down.

Professor's Cube

But they’ll never solve it, either.

So how do you get on board with social media in your tradeshow marketing?

There’s no one-size-fits-all answer. If there was, we wouldn’t be having this conversation.

Speaking of conversations, what is your audience talking about? Are they discussing your products or services? If so, are you aware of what is being said?

And if you’re aware of it, are you responding? In real-time?

In a Vocus-hosted webinar this week by David Meerman Scott, he stressed that the ‘real-time’ response is what is needed. Because if you don’t see what’s happening in real time and respond accordingly, you’ll get left behind. Or run over by the steamroller.

So when it comes to tradeshows, yes, it’s great to have a strategy in place complete with a bunch of tactics that you intend to use: tweeting out your appearances, posting video interviews, demos and testimonials and launching a bunch of cool visitor photos to Facebook. This is all important.

But are you aware of what your competitor down the tradeshow aisle is doing? Do you know that their customers are going crazy over a new product they just launched? If so, did you insert your company into the conversation in a light-hearted way steering some of those tweeters and bloggers and Facebook-posters your way?

It’s not about all the tweets or videos you post. It’s about getting the attention of your audience in a place where they live.

And when it comes to responding to the pertinent tweets and Facebook postings, as Scott said in the webinar: ‘Speed and agility are decisive competitive advantages.’

Peter Shankman went off on social media marketers this week in a ranting post. I chewed over the post along with the webinar from @DMScott, did a little mashup of those thoughts along with my own and came up with a list of reminders as you prepare to bring social media on board for your tradeshow marketing efforts (thanks to Peter and his readers for a few thoughts and phrases here):

  1. Awareness – what is the conversation about regarding your products and industry?
  2. Add value – don’t just try and get more followers to increase your numbers; what of value are you really offering those followers?
  3. Know the difference between social media and social marketing
  4. Be available – break the ‘impenetrable wall of stupid’ that seems to surround most companies
  5. Why? Make the connection with your customers by telling them WHY it matters to you and them
  6. It’s not about YOU. It’s about your customer.
  7. Twitter, Facebook, et al are TWO-WAY, not ONE-WAY communication platforms
  8. Engage. Respond. Repeat.
  9. Operate in the NOW. Not the past. Not the future.
  10. Social media are tools. Real-time is a mindset.
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photo credit: t3rmin4t0r

Playback: Blogging 101 Webinar

Want to learn about blogging? Want to know how WordPress works? Here is video playback of the Blogging 101 webinar I hosted in late September with the assistance of Classic Exhibits.

Keep in mind this is really aimed at beginning bloggers or those who are still trying to figure out what it’s all about and how they might use it. So if you’re an advanced blogger you could probably give this webinar!

Part 1:

Part 2:

Part 3:

Part 4:

Blogging Resources

After my Blogging 101 webinar earlier this week, I connected with a couple of folks who attended that were interested in finding out more. One question came from Sarah Meeks of Configurations in Florida: what B2B blogging resources are my faves?

Well, actually she asked which was my fave – singular. But I can’t stop at one!

So here’s the brief list I came up with – I think highly enough of these resources that I thought it would be worth a blog post:

Lots of great blogging resources…some of the more consistent and useful include:

Check in to Foursquare or Gowalla with a live Bambuser broadcast

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photo credit: tomsun

  • www.problogger.net – Darren Rowse’s deep pro-blogging resource – the more you browse the site, the more great stuff you will find.
  • conversationagent.com – Valeria Maltonia; a blog not necessarily about blogging, but a great resource for creating business conversations – plus Valeria is a great blogger and I learn a lot from her.
  • socialmediaexaminer.com is also very useful on the whole social media landscape.
  • thesocialmediaguide.com.au – a terrific site with tons of useful info on blogging and social media
  • and finally if you want to follow the mobile marketing platform, which is gaining ground rapidly: mobilemarketer.com

Those are but a few of my favorite blogging resources. What are yours?

A Half Dozen Tradeshow Blog Posts You Might Have Missed

We check on how the tradeshow floor can be used as a research lab; look at new gadgest for exhibits; finding out what happens if your boss goes undercover; launching a new product; cutting costs at a convention, and look at how tradeshow planning increases your chances of success.

Train RFID Demo

The Research Lab of a Trade Show Floor

The Fall trade show season is upon us. It is time to show off our products and services to prospects and customers. But another big opportunity can present itself on the trade show floor and that is to “listen in” on all the conversations.

Continue reading here…

Twitter Ticker: A New Gadget for Trade Show Exhibits

More and more companies are turning to Twitter to amp up the excitement before a trade show. Once you get to the show you want to keep the momentum and communication going. This can be easily accomplished with Twisplays- a new LED sign that lets you display your Twitter streams.

Continue reading here…

What if Your Boss Went Undercover?

My mind has been pondering this question for awhile. However it was brought front and center when I read this announcement in the September 21 issue of MeetingsNet Extra. They had a brief about a hotel executive who is featured on the CBS reality show, Undercover Boss.

Continue reading here…

Launching a New Product and Utilizing Your Tradeshow Display

An exciting event that can occur within your trade show display is the launch of a new product. Many businesses use the venue to spread the word about new products and services. A successful product launch takes a lot work and preparation. Only those that put in the hours behind the scenes find success while exhibiting. There are three steps that cannot be overlooked during planning.

Continue reading here…

How to Cut Costs at Conventions

The recession may be over, but companies are still trying to recover from their losses by cutting costs. Trade shows are now more important than ever, since they allow you to promote your business/products in a venue with hundreds, maybe thousands, of attendees. There are ways to participate in exhibits without having to spend a lot.

Continue reading here…

Trade Show Planning: Your Roadmap To Success

Thoughtful, strategic trade show planning is essential to achieving your exhibiting goals and maximizing your return on investment, which includes both your money and time.

Continue reading here…

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photo credit: markhillary

Marketing Lessons From Yoko Ono

You don’t have to be a fan or even like Yoko Ono to learn from her.

And I say that because most people I know that have expressed an opinion about Yoko don’t have too many nice things to say about her.

“Yoko broke up the Beatles….”

“How can you stand her singing voice?”

“And that weird stuff she calls art…”

But I’ll come clean: I’ve liked Yoko and admired her art and music since the late 60s when my older brother started buying her albums. Yes, she put out weird music. Avant-garde. Different. But there was something in there that appealed to my young sensibilities.

And I never bought the story that Yoko broke up the Beatles. They would have broken up at about the same time anyway from what I can gather. They had matured to the point as people and musically where they all had to move on. It’s like getting out of college and getting on with your life. The crazy energy, the partying, the creative juices eventually all have to go in a different direction.

We looked at the marketing prowess and lessons learned from the Beatles awhile back on this blog, and thought it might be fun to look at what we can learn from Yoko Ono.

Yoko had early training as a classical musician, was from a well-to-do family that was reduced to begging on the streets during World War II, and went on i the early 60s to collaborate with avante-garde artists such as John Cage and Ornette Coleman.

She cuts a unique figure in the world of music and art. Her early films and performance art were simple, elegant and broke a lot of the rules. But they made a simple point. The famous story about John Lennon’s first meeting with Yoko went something like this: It was November 9, 1966 at Indica Gallery in London during a performance art installation by Ono. he had been enticed by the gallery’s co-owner, John Dunbar (ex-husband of singer Marianne Faithfull), who had told him about a “happening” that would be taking place there, featuring a Japanese woman from New York in a black bag. As John revealed to Playboy interviewer David Sheff, this sounded to him like something to do with sex: “Artsy-fartsy orgies. Great!”

After being introduced to “the millionaire Beatle,” the woman handed him a little card that said simply, “Breathe.” John, although puzzled, responded politely with a quick pant. Next, his eyes settled on a ladder leading up to a canvas suspended from the ceiling, with a spyglass hanging from it on the end of a chain. Climbing to the top of the ladder, he looked through the spyglass to read a word printed in tiny letters.

“You’re on this ladder — you feel like a fool, you could fall any minute — and you look through it and it just says ‘YES,’ ” he told David Sheff in 1980. “Well, all the so-called avant-garde art at the time, and everything that was supposedly interesting, was all negative; this smash-the-piano-with-a-hammer, break-the-sculpture, boring, negative crap. It was all anti-, anti-, anti-. Anti-art, anti-establishment. And just that ‘YES’ made me stay in a gallery full of apples and nails, instead of just walking out saying, ‘I’m not gonna buy any of this crap.'”

As a marketer, Yoko let her art do the talking. It either succeeded or failed on its merits. And it was often so unusual it generate enough comment to draw a crowd.

Once she and John became a couple, the two of them were able to use John’s star power: the Toronto Bed-in after their Gibralter wedding, where John recorded ‘Give Peace a Chance’; the ‘War is Over (if You Want it)’ poster and song campaign in 1972.

Among her many artworks of the past 30 years, Yoko flooded the city of Liverpool with banners, bags, stickers, postcards, flyers, posters and badges, with two images: one of a woman’s naked breast, the other of the same woman’s vulva. The piece, titled “My Mummy Was Beautiful”, was dedicated to Lennon’s mother, Julia, who had died when Lennon was a teenager.

On October 9, 2007 she officially lit the Imagine Peace Tower on Viðey Island in Iceland, dedicated to peace and to Lennon.

Her art and media have drawn worldwide attention. You could say it’s mainly because of her association with John Lennon, but her work is considered to be very good – and spare: as David Quantick wrote for Uncut: “Yoko Ono’s art came from an uncluttered place; nobody save possibly John Cage has ever used so much space, and whiteness, and silence in their work.”

‘Ms. Ono’s well-preserved air of naïveté — and the license it gives her to say things simply and primally — has been her artistic gift since the ’60s, first as a conceptual artist and then, with John Lennon’s impetus, as a rocker and songwriter.’ –

So what are the marketing lessons we can take away from examining Yoko’s life, art and music?

  1. Don’t worry about what the press thinks. Think about your market instead.

  2. Be true to yourself.
  3. Simplicity and elegance lead the way.
  4. Use the tools at your disposal to the best of your ability (using her celebrity to promote her favorite causes, for example).
  5. It’s a marathon, not a sprint (still going strong at 77). Persevere.
  6. Overcome adversity in whatever form. What other choice do you have?
  7. Draw attention to your work, not yourself.
  8. Push your personal and creative boundaries.
  9. Dream. See what it brings.

Links:

Yoko’s Wikipedia page

Article by by Jon Pareles, New York Times

HowStuffWorks.com

Yoko: Still walking on thin ice

Yoko Ono photos by Marcela Cataldi Cipolla

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