In Tradeshows, Perception is Everything (Almost!)
When you are going out on a date, my guess is you dress up. If you’re a guy, you’ll put on some nice clothes, fuss with your hair a bit, brush your teeth and maybe put on a dab of cologne. If you’re a girl, you’ll do much the same, only probably spend longer (is that a sexist remark or just an observation of reality?). In either case, the intent is to put your best “YOU” forward. You want to give a good impression.
It’s the same at a tradeshow. You want to put your best look forward. And in probably almost more than any other marketing medium, tradeshows are critical to putting out a good impression.
The perception visitors have of you is what they’ll take away. And while there are many elements, from the exhibit to the booth staff and how they interact, to the products or services you offer, the bottom line is: what the visitors thinks they see is the impression they’ll take home.
And while this often means bigger is better and more impressive, that’s not always the case. And in fact, smaller exhibitors can often make a big impression by doing thing differently with booth activities, a ‘must-see’ product, a special guest in the booth, an unusual exhibit or giveaway or more.
If your visitors leave with the perception that your company is sharp, the product is great/cutting edge/marketing leading or whatever, and your exhibit is top-notch regardless of the size, you’ve accomplished your mission.
If those visitors see an old and tired exhibit, lazy or uninterested booth staffers, products and services that don’t inspire, that’s what they’ll remember.
Regardless of what your company or employees or products are really like, the perception is the reality. So put out the best impression you can. And if for some reason the perception is more impressive than the reality, you know you’ve got some work to do behind the scenes. But on stage – out where everyone can see you and make up their own minds based on what they see – that’s where you’ll leave a lasting impression.