Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

Tradeshow presenting

8 Trade Show Trends to Look Out for in 2019

This is a guest post by Stacy Gavin.

From celebrity promoters to next-level artificial reality adventures, trade shows are becoming less about selling and more about experiencing. And that’s by design, as trade show trends shift with culture at large. Today, there are two big trends influencing the marketplace: 1. Consumers, especially millennials, are becoming more minimalist. 2. Simultaneously, consumers are shifting their spending away from goods and more towards experience-related services, says management consulting firm McKinsey.

Because trade show trends mirror what’s going on in the rest of the marketplace, the best event marketers are those who are totally tuned in to the buyer’s needs right now. To create effective trade show displays in 2019, you have to very closely understand what buyers want, what they expect and what will entice them to stop and take notice of your booth in a sea of competitors. Here are some of the ones we’ll be able to bank on this year.

It’s All About Immersion: Trade Show Experiences

The basic booth and table will no longer do. In today’s sales landscape, marketers need to stand out by creating displays that quite literally draw visitors in. The goal is to achieve effective narrative marketing by removing the consumer (not literally, of course) from the convention center and taking him or her on an exciting journey that elicits emotion. This can be done in many distinct ways, but some of the best are the ones listed below.

Artificial Reality—Companies in the tech space have been incorporating augmented and virtual reality components into their event displays for a couple of years now, but things are starting to really ramp up in this space. Experts are already predicting that AR will overtake booths at the world’s biggest tech trade show, CES 2019, with displays highlighting new AR products (especially non-wearable AR, like smart mirrors) and also helping to sell non-AR products using interactive, immersive demos and presentations.
Experiential Design—Experiential design, though broad, vaguely refers to the art of creating spaces that provide some sort of experience. Often, this means taking a small corner of a convention center and transforming it into a totally different place entirely, like a store, a playground, an art gallery or a hotel room. For example, logistics giant FedEx recently showed up at the China International Import Expo with a giant airplane mock-up at the center of their display, while other big-name brands have developed full-blown store experiences at this year’s retail conventions.
Multi-Sensory Experiences—In addition to the brightly colored backgrounds and banners that please the eyes, the coolest new displays have begun to incorporate elements that appeal to all other senses as well. Visitors will be able to jump into full-blown tactile, auditory and gastronomic experiences at this year’s trade shows, with big sounds, sights, smells and flavors to experience. Designers are also beginning to invite show-goers into exhibitor’s spaces to play and explore, with instruments, toys, seating areas and gadgets to try.
Everything Brand-New—The 2019 Global Consumer Trends report published by the market research company Mintel gives us some fascinating new info on the latest consumer behaviors. The report showed that consumers are more adventurous than ever—they love to travel alone, experience new places and order foods they haven’t tried before. At trade shows and in other marketing sectors, we can expect to see an uptick in the new, fascinating, unusual and intriguing.

Appealing to the Consumer: Getting Crafty

To understand trade show trends, you have to understand what your audience wants. Most buyers at industry events are professionals with purchasing power (in fact, 81 percent of those who attend have some kind of buying authority), but they are also consumers who get giddy at the thought of fun, new experiences. You can bet that you’ll forge a positive brand image when you go for some of the ideas below.
Shareable Elements—It doesn’t matter where they go, consumers look for “shareable” spaces and experiences that would contribute to nicely encapsulated social media posts. In 2019, we can expect to see many more booths creating special “photo ops” for show-goers to share to social media. This is great news for the marketer, as it offers more opportunity for building brand recognition and creating a positive presence across social.
Special Guests and Performances—Take a look at some of the biggest conventions and trade shows for 2019 and you’ll see a lineup peppered with celebs. Last year, we saw big-name celebs like Tina Fey, Jamie Foxx and Spike Lee gracing the stages of big industry events, and this year’s no different. Look out for actors, musicians, change-makers and entrepreneurs beefing up the speaking agendas of the biggest conferences in tech, music and marketing.
Everything Ethical—Again, trade show trends tend to mirror what’s going on in the greater consumer economy. Now more than ever, buyers care about patronizing eco-friendly, responsible and ethical businesses and will quickly alienate the ones who are less focused on corporate social responsibility (CSR). We’ll certainly see more brands in 2019 highlighting their CSR efforts in the trade show market, including through more eco-friendly displays and demos.
All Things Personal—The personalization train hasn’t slowed yet. In fact, it’s primed to pick up some speed this year. As you probably know, buyers are gravitating to more personalized products and experiences across all industries, and this should be applied to trade show marketing, too. We can expect to see the most success coming from booths that create a personal experience by offering one-on-one staffing and personal engagements.

Paying Attention to the Consumer Market

As you can see, the most important thing about trend-spotting in the trade show world is trend-spotting in the world. If you can identify some of the key drivers of the greater market, and you can implement them into your trade show display strategy, you’ll be well on your way to a hefty return on investment from your event marketing efforts. 


Stacy Gavin is in charge of eCommerce Digital Marketing for HalfPriceBanners.

Pocket

TradeshowGuy Monday Morning Coffee, November 5, 2018: Robert Strong

Magician and professional tradeshow presenter Robert Strong discusses how to draw a crowd, how he works with clients, and what makes a good opening line – and a lot more – in this enlightening interview.

 

Find Robert Strong here.

Robert was kind enough to share some great material including the following posts:

Want Over 1000 Quality Scans a Day at Your Tradeshow Booth?

If You Don’t Clearly Define Your Goals at Your Next Tradeshow, You Will Lose to Your Competition

Robert as Guest on the Savvy Event Planner Podcast

Your Tradeshow Booth Would Be Twice as Successful if Your Booth Staff Simply Removes Typical Bad Behaviors

Robert also shared a list of Best Booth Behaviors:

1.     Remove bad behaviors: No eating, drinking, cell phones, sitting, booth huddles, etc.
2.     Add good behaviors: Stand, face the aisles, smile, make eye contact, initiate conversation, etc.
3.     If you are not getting rejected a hundred times an hour, you are not initiating enough conversations.
4.     Have a strong opener: What do you do at your company? What is the most interesting thing you have seen at this show? What is your (companies) biggest pain point?
5.     Make the current attendee you are talking with the most popular person at the show.
6.     Be able to do the overview (elevator pitch) in 10 seconds, 30 seconds, and 90 seconds.
7.     Understand and communicate concisely the giveaways and raffles.
8.     Be able to scan badges and do it quickly.
9.     Qualify leads quickly, make introductions, and end conversations quickly.
10.Have three case studies (success stories) rehearsed and ready to go.
11.When doing a demo, scale. When you see someone else starting a demo, help them scale.
12.You are on stage. High five each other, fist bump each other, enthusiastically cheer for your fellow booth staff, and let the attendees see that you really like each other and are having fun.
13.Treat the attendees exactly how you would want to be treated if you were in someone else’s booth.
14.Make a follow-up plan and take notes.

And finally, this week’s ONE GOOD THING: the Bag Man Podcast about Vice President Spiro Agnew.


7 Questions You’ll Never Ask Your Exhibit House

Another Place to Find A Mess of Great Tradeshow Tips

How do you find great information – tradeshow tips – from people that go to a lot of shows and see a lot of exhibits? The first ting most of us do is fire up your favorite search engine and just plug in “tradeshow tip” or “tradeshow marketing tips” or something similar and see what comes up. If you’re lucky, you might find a link to an article on this blog (it happens a lot!).

tradeshow tips

Which beings me to this: you may not know about the great batch of tradeshow tips on our Exhibit Design Search. Seriously. You can find any exhibit or accessory that you’re looking for – and a bunch that you may not have thought about – but you can also find

The tips are grouped together for easy browsing in the following subheadings:

  • USA Tradeshow Regulations and Photos
  • Humor (always important when exhibiting at tradeshows!)
  • Getting Started
  • Becoming an Exhibit Marketing Expert
  • Displays and Exhibits
  • Design, Lighting and Graphic Tips
  • Fine-Tune Your Tradeshow Knowledge
  • Rental Displays
  • Tradeshow Training
  • Tradeshow Resources
  • General (But Important) Stuff

Something for Everyone

Easy to browse, easy to find something useful for your next show or exhibit. For example, under the heading Getting Started, you’ll find Ten Common Tradeshow Myths, which knocks down some rather daunting ideas that many people think about tradeshows. Like tradeshows are just a big party. Or tradeshows are a waste of time. Or tradeshows are just flat-out expensive.

Under the Design, Lighting and Graphic Tips heading, you’ll find The Importance of Color – Here’s Looking at Hue. Color is an attention-getting tool. In the world of exhibits, color is the first thing that visitors see in your booth.

Check out the heading Fine Tune Your Tradeshow Knowledge, you’ll find a very useful and important three-part series on How to Cut Your Tradeshow Costs.

One more thing before you head on over to check out the selection of Tradeshow and Event Tips. On each article, on the upper-left black bar above the article, you’ll see “+ My Gallery.” If you click on this link, you’ll add that article to your gallery, which you can access at the upper left navigation bar at the top of every page. Not only can you add articles, but you’ll find that +My Gallery button an each and every exhibit in the entire Exhibit Design Search site. After you’ve added articles, exhibit, accessories or whatever, you can share them with colleagues by clicking on the My Gallery link, find the Send My Selections tab and follow the instructions to share that collection you’ve created.

10 Tradeshow Best Practices

Seriously, you could compile a list of 50 tradeshow best practices and still add to the list. For the sake of brevity, let’s whittle it down to a reasonable number and see what we get.

  1. Create your marketing plan based on the specific event where you’re going to set up your exhibit. Different audiences, different competitors, different goals will all help steer you to a marketing plan that fits the situation. One size does not fit all.
  2. Your promotion item should be a natural fit with your product or service. Give away an embossed flash drive if you’re in the tech industry and want people to remember what you do. Give away a letter opener if you pitch direct marketing via mail. Things like that.
  3. Try to have some activity in your booth space. People are drawn to movement, or things they can get personally involved with. And when you have lots of people playing with something in your booth that relates to your product, that crowd draws a crowd.
  4. Prior to show floors opening, have a brief meeting with your staff. Remind them of the show goals, hand out kudos for work well done, and gently remind those who are perhaps coming up a bit short what they should work on.
  5. Graphic messaging on your exhibit should be clear as a bell. The fewer the words, the more distinct your message. The message should be enhanced with an appropriate image that supports the message.
  6. tradeshow best practices

    Follow up on leads in a timely manner. Your lead generation and follow up system should be something that you continually work to improve. Warm leads that are followed up on right after the show will produce more results than those that are weeks old.

  7. Qualify and disqualify your visitors quickly. Unqualified visitors should be invited to refer a colleague and be politely disengaged. Qualified visitors earn more time to dig deeper into their needs, including the time frame they need the solution your product can solve, their contact information and an agreed-upon follow up schedule.
  8. The power of a professional presenter cannot be understated. Some products and shows lend themselves more to presenters than others, but a good presenter will make it work in any situation and will bring in more leads than not using them. Caveat: if you hire a presenter, you must have a staff that understands and is prepared to deal with the additional leads generated. If not, most of the leads the presenter generates will slip away.
  9. Tradeshows are a marathon. Be alert, but pace yourself so you can make it to the end of the last day still upright and able to fully engage with visitors.
  10. Spring for carpet padding / wear comfortable shoes. You can never say this enough!

And a bonus number 11:

  • Spend more time on pre-show marketing than you think you should, or more than you’ve done in the past. It costs less and is easier to sell to current customers than it is to sell to new customers. Create a list of current customers, or those who have raised a hand by downloading a white paper, subscribing to a newsletter, or inquired about your services or products over the past year or so. Finally, check with show organizers to see if they can rent the attendee list to you prior to the show.

6 Classic Rock Songs to Help You Become a Better Tradeshow Marketer

Let’s have a little fun, and rock out a little at the same time. Let’s find inspiration from some of the old classics and see how they play into your tradeshow marketing plan.

The Who: Who Are You: Yes, you need to know who you are as a company and an entity so that you can clearly communicate that information to your visitors using the elements of your exhibit, how you interact with visitors and help them solve problems.

Beatles: Can’t Buy Me Love. You might be able to spend your way to increased market share or a bigger booth space, but if you want your customers or clients to really love you, it takes more than money. It takes passion, belief, engagement, and follow-through.

Rolling Stones: (I Can’t Get No) Satisfaction. As a marketer, it’s a great feeling to come off the floor after a successful tradeshow. It means you’ve done a lot RIGHT. But don’t get too satisfied. You can do better next time – and your competition still is trying to take clients and customer and make them theirs.

Jimi Hendrix: Are You Experienced? Experience counts for a lot in the tradeshow world. The more experienced booth staffers, for instance, the better they’re able to engage with attendees. The more experienced your exhibit designers and fabricators, the better the exhibit. And so on. Experience counts for a lot. And don’t forget that many of your visitors have decades of experience behind them as well.

Dire Straits: Love Over Gold: Yes, we do it for the money. But when I see people that do it for love – and are really loving what they’re doing – that is something that’s hard to compete with. If your competition is LOVING what they’re doing and you’re not, and all other things are equal – who’s going to come out on top?

T. Rex: Bang a Gong (Get it On): one of the most important pieces of exhibiting at a tradeshow is to tell people that you’re there. Let that information ring out everywhere: press releases, local TV/Radio if appropriate, social media, email blasts, phone calls, direct mail and more.

5 Killer Quora Answers about Tradeshow Marketing

Have you checked out Quora? I think I heard about it a couple of years ago and may have even answered a question or two along the way. If you’re not sure what Quora , check out the Wikipedia description:

“Quora is a question-and-answer site where questions are asked, answered, edited and organized by its community of users. Its publisher, Quora, Inc., is based in Mountain View, California. The company was founded in June 2009, and the website was made available to the public on June 21, 2010. Users can collaborate by editing questions and suggesting edits to other users’ answers.”

And yes, there are questions and answers about almost anything. Including tradeshows. Let’s have a little fun and share some of the best Q’s and A’s about tradeshows and tradeshow marketing:

What should I know before attending my first tradeshow? An author in the industry, David Spark, jumps in with one of the deepest answers I’ve seen on Quora. It includes videos and deep explanations. Yeah, it’s kind of a self-serving pitch for his services and his book, but it hits the mark in all ways.

Here’s an odd question: If people do not want to be marketed to at a tradeshow, how do you un-market to the attendees? Well, shucks, if people don’t want to be marketed to they probably wouldn’t attend a tradeshow in the first place. But whatever. The person answering the question, Rita Carroll, has a short answer, but it distills the important points: have something for attendees to DO or SEE that’s engaging, for heaven’s sake.

Why do people go to tradeshows if there are solutions like Alibaba and etc.? Again, another pretty succinct answer, this one from Stephanie Selesnick. It’s all in the face-to-face.

What should startups consider when planning a tradeshow booth? Rosanie Bans jumps in with a good bullet-pointed outline, including doing your research, setting goals, specifying a budget and creating a game plan.

It’s a long question (and a two-parter), but a good thought-starter: for a young tech company is it better to start with a big tradeshow where whale clients will be found? Or build up slower through smaller shows? Rupert Baines, who tackles this one, recognizes that tradeshow marketing can be insanely expensive, and in some cases actually exhibiting at a show is not the right thing. At others, it might be!

Be sure to check out Quora and see what other questions have been answered.

And just for fun, I found this: What are the best active event professional forums and communities? For some reason, this blog – TradeshowGuy Blog – is listed here, right next to Seth Godin. I’ve never been in such company!Thanks to Josh Simi for the mention!

10 Best Pinterest Boards about Tradeshow Marketing

Yes, I have a Pinterest account. No, I don’t spend a lot of time there. Something about not having enough bandwidth and so on. However, when I do get over there, I find a lot of things to like. Such as these boards on tradeshow marketing which are standouts!

Kimb T. Williams‘ board on Tradeshow Marketing Items features a variety of eye-catching items which make it a worthwhile stop.

best pinterest boards on tradeshow marketing

Nyche Marketing’s Tradeshow Marketing board has a bunch of infographics, exhibits and more.

Yes, it’s a corporate account, but Staples Promo board on Tradeshow Items has a lot of ideas.

From Danielle McDonald comes Tradeshows and Markets – tons of ideas-starters here.

Carl Phelps’ Exhibit Installation Ideas doesn’t have a lot of content, but what is there is inspiring.

Here’s Tradeshow Booth Design from April Holle. Banners, infographics, creations and more.

A lot of the images in Libby Hale’s Tradeshow Design board don’t strictly fall under the tradeshow design umbrella, but lots of great images to view here.

Teri Springer’s Tradeshow Design board is short on images, but long on inspiration. Wavy ceilings, tilted walls and hanging letters area ll eye-catching.

10×20 inline tradeshow exhibits are very popular, and Display Jay has gathered a collection of over a hundred images in 10×20′ Tradeshow Displays.

Let’s finish off our list of ten best Pinterest boards about tradeshow marketing with Anna Kammarman’s lively (and long-winded) Business – Tradeshow Tips and Tricks; For Exhibitors: Tips for Creating a Profitable #eventprofs #tradeshow.

14 Best Tradeshow Infographics on Pinterest

Infographics do a great job of quickly communicating information in a fun and effective way, especially if you’re like me (and 65% of the rest of the population) and are a visual learner. So let’s sift through some of the great tradeshow infographics floating around on Pinterest these days.Click through to the Pinterest posts, or browse the infographics below.

  1. Pipeliner Sales: 7 Keys to Getting Leads from Tradeshows
  2. Xibit Solutions: Anatomy of a Tradeshow Booth
  3. Inpex: Tradeshow Etiquette 101
  4. Media Mosaic: How to Boost Traffic at Your Tradeshow Booth
  5. Infographicality: Six Things to do Before Your Next Tradeshow
  6. Solutions Rendered: Creating a Successful Tradeshow Booth
  7. Skyline: Bad Booth Staffers
  8. Proj-X Design: How to Get the Most out of Tradeshows
  9. NWCI Displays: Tradeshow Booth Regulations
  10. Pardot: Marketing Automation for Tradeshows
  11. Bartizan Connects: Countdown to ROI: A Timeline to Plan for a Tradeshow
  12. Exponents: How to Get in to the Mindset of Attendees
  13. Skyline: 25 of the Most Common Tradeshow Mistakes
  14. Nimlok: Tradeshow Elements


TradeshowGuy Monday Morning Coffee, May 15, 2017 [video replay & podcast]

Dale Obrochta joins me today for a wide-ranging discussion of tradeshow marketing, focusing on how to draw a crowd at a tradeshow booth, and once you do that, what you do with it! Dale and I had a great time on this interview – which didn’t make it live to Facebook because I’m still wrestling with the software that interacts with Facebook live. AAAND, when I checked the video screen recording, his video was gone, but the audio remained. Must be a Ghost in the Machine, makes me #wannacry. Yikes. But we punted: Dale sent along a handful of photos which almost makes it look like he’s live with me if you squint or forget to put your readers on. Take a look – or listen to or download the audio podcast below:

Find Dale here:

Put a Twist On it

YouTube channel: I Talk DEO


Uncovering the Prospect’s Real Issue at the Tradeshow

If you’re standing at the edge of your tradeshow booth ready to engage with a visitor, remember that as try you qualify him or her, you’re really trying to find the prospect’s real issue. Once you do that, you can determine if you can be of assistance, or if you can’t.

Prospect's real issue

Tradeshow selling take place in a chaotic environment. Hundreds or thousands of competing exhibitors, and thousands or tens of thousands of attendees means everyone is vying for attention and they all have their own personal agenda. So when you get an opportunity to interact with a booth visitor, the best recipe for a successful encounter is to know where you want to go.

And often that destination is reached by trying to uncover the prospect’s real issue. How do you do that? By asking questions.

Let’s say you’re exhibiting at a show to get more leads for your IT business such as virus eradication and firewalls and related services Your visitor mention that they think their IT department is doing okay. That’s a bit of an opening – not much – but it should give you an opportunity to peel back the onion a bit.

“When you say that ‘you think’ the IT department is doing okay, what do you mean?”

They may tell you that from what their IT guy says, they seem to have dealt with most of the recent viruses with a rebuilt firewall. Or something. He’s not an IT guy.

“What do you mean by most? Can you tell me more?”

They go on to say that the IT guy only “swore for half the day” earlier in the week at something-or-other that was taking up all his time instead of being able to add on to the network which he was supposed to be doing.

“So your network administrator only ‘swore for half the day’ at having to deal with viruses? It sounds like he must have dealt with it. So it’s a done deal, right?” (You’re trying to backpedal a bit: psychologically it’s going to spur them to open up a bit more. If you suddenly tried to sell them your services without knowing if they need it, their defenses would likely go up).

Naah, he says, still some work to do. But he doesn’t know because he’s not the IT guy. Maybe it would be worth giving you his contact number, he says.

“Well,” you say, “that may be a good move. But he probably has his own go-to team to deal with issues like this, right?” (Still back-pedaling and acting like it’s not a big deal, to get him to open up more).

He doesn’t think so. In fact, just an hour ago when he was having lunch with the IT guy, the guy got a phone call from his assistant and they must have sworn back and forth for ten minutes over the situation. In fact, the IT guy may have to leave the show early to go deal with it.

“He and his assistant swore about the situation for ten minutes while you were eating? So the assistant has it handled, then?”

Uh, no, says the visitor. Gulp. Doesn’t sound like it. But then, he says again, he’s not an IT guy.

Now you’ve uncovered the real issue. It took a bit of doing, because your visitor was unwilling to reveal that information until you kept asking questions – and following up those questions with some ‘aw, shucks, it’s probably not a big deal, right?’ questions. And with your laidback but curious approach designed to get more information, he’s revealed the issue: that there really is a problem that your IT guy is trying to solve. Trying to put out a fire, in fact.

Sales is essentially the same whether it’s on the tradeshow floor, on the phone, or in someone’s office. It’s not about features and benefits. It’s about uncovering the problem and seeing if there is a fit between your prospect’s problems and your potential solutions. If there is, you’ll find an opportunity to discuss it in full at the earliest opportunity. If there is no fit, you wish him or her well and move on to the next.

Next time you’re on the tradeshow floor, try to refrain from hitting your visitors with a list of features and benefits at the first sign of a possible lead. Instead, drill down by playing a bit dumb, asking more questions and getting to the prospect’s real issues. Then you can schedule the next move that both of your agree on.

 

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