Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

Bob’s Red Mill

Gearing Up for Natural Products Expo West 2020

In three weeks, Natural Products Expo West will be launching in Anaheim California. It’s a show that TradeshowGuy Exhibits is most involved with of all the shows our clients go to each year. For the past couple of months, we’ve been working with new and current clients to finalize artwork, shipping and logistic schedules and more. It’s a crazy wonderful show. I’ve met hundreds of people there over the years and gained clients with almost every appearance. And of course, I’ve met people from companies that seemed to think they’d become clients, but it never happened. Maybe next year!

Schmidt’s Natural Products

The preparation for a big show for many clients goes well beyond making sure the tradeshow exhibit is up to snuff and sporting new graphics or furniture or counters or new AV elements or lights. It’s about making sure they’re positioned right with new products and services. It’s about making connections with old colleagues and meeting new ones. It’s about seeing what your competitors are launching.

It’s also about all of the details and all the moving parts: scheduling labor, electrical, shipping, flooring, furniture, you name it. There are endless details when it comes to tradeshow marketing. Handling it each year and making adjustments at the next show to improve is not uncommon.

Bob’s Red Mill

We’ll report more from the show during and after, but if you want to see how last year went for us, well, it went pretty well. I don’t think we’ll be quite as busy this year as a few of those clients are not making changes to last year’s presentations. But yeah, we’ll be busy.

I look forward to walking the floor for a few days, seeing what people are doing, talking with exhibitors, learning their challenges. I look forward to being in warmer climes than Oregon during early March! I look forward to connecting with an old friend in LA and catching up on a spare night (there aren’t many).

Organixx

But most of all, I look forward to seeing the clients we’ve worked with, whether for decades, years, or even a few months. I look forward to seeing how all of the hard work is received. It’s great to make clients look good, not only to their immediate supervisors who may not have been intimately involved in the new exhibit or upgrades, but also the clients who come away impressed with the exhibit.

How to Stand Out at a Tradeshow

One of your biggest tradeshow marketing challenges is how to stand out at a tradeshow. Every other exhibitor is vying for the attention of visitors, so not only are you trying to grab the attention of the eyeballs and mind of a visitor, but every other exhibitor there is looking to do the same thing.

To stand out, you have to be unique. Or if not unique, you have to execute the various properties of your exhibit in such a way that you catch eyeballs.

What is unique? It’s something that no one has thought of before. An exhibit that I saw in the last year at Expo West in Anaheim was nothing more than a large “1%” that dominated the entirety of the booth. In the booth, by Kashi, there was a small sign that explained that the 1% referred to the amount of organic farmland in the US. That unique approach, along with well-informed booth staff, made for a presence that really stood out.

stand out at the tradeshow

Another way is to have an exhibit that represents your brand so well that frankly, no other exhibitor could have that exhibit. If you’re familiar with Bob’s Red Mill, you know that their brand is the iconic face of Bob Moore, and a red mill. Their exhibit shows that red mill down to the T. Bob Moore, in his late 80s, still represents the brand at the bigger shows, signs books, gives them away, and poses for pictures. Another way the company stands out at Expo West is when Bob and a small Dixieland band make an entrance every morning, marching throughout the show floor, finally ending at the booth.

stand out at the tradeshow

Other exhibitors stand out by having unique hands-on activities, mascots, celebrities (in the industry), unusual giveaways and more.

Standing out is critical to getting attention. What can you do to stand out?

Does Your Tradeshow Exhibit Evoke Emotion?

“Does your tradeshow exhibit evoke emotion in the mind of a visitor?” might be a funny question. The better question might be: “HOW and WHAT emotion does your tradeshow exhibit bring out in your visitors’ hearts and minds?” But by asking it, you’re pulling on the string of branding, high-impact motivators such as confidence, sense of well-being, protecting the environment, being who you want to be and a litany of other emotions that pull in one direction or another.

tradeshow exhibit evokes emotion

Let’s use one of our clients at TradeshowGuy Exhibits, Bob’s Red Mill, as an example. Their foods are mean to inspire good eating with high-quality grains, oats, cereals, mixes and more. Good eating equals longer life and better health. Better health equals a positive feeling. Hence, just seeing the Bob’s Red Mill exhibit can evoke an emotion that gives people familiar with the brand a sense of well-being and comfort. All without them even thinking about it. As long as the visitor has a familiarity with the brand and products, their brain will make a quick connection with a positive result.

Let’s try another brand, say, United Airlines. With the recent debacle of having a booked passenger dragged off the airplane with smartphone video cameras in action that spread quickly throughout social media and mainstream news outlets, many visitors to a tradeshow with a United Airlines exhibit might have a different feeling today than they did just a month prior.

According to Alan Zorfas and Daniel Leemon, writing in the Harvard Business Review, “On a lifetime value basis, emotionally connected customers are more than twice as valuable as highly satisfied customers.” Gaining that emotional connection pays off in numerous ways as they buy more, visit you online or in your store more, are less concerned about price in favor of quality, and listen more to what you’re saying, whether on a TV or radio ad, in a magazine, or in a weekly newsletter.

When it comes to evoking that positive emotion when visitors at a tradeshow come upon your booth, your branding and costumer experience already has to be in place, at least to a certain degree. A visitor that’s familiar with your brand and has a positive feeling upon seeing your exhibit has internalized that – but beyond that, she recognizes the key elements of the brand successfully executed in the design and fabrication, down to the small details.

A visitor that’s not familiar with your brand will still experience a gut feeling upon seeing your booth. The accuracy of that evocation has everything to do with how skillfully your 3D exhibit designer and your graphic designer have understood and communicated the elements of your brand. Once they inhale that look, as it were, they’ll make a decision on whether to more closely check out your products or services. If all is done right, your visitor will get an accurate emotion of the brand that you’re hoping to disseminate.

tradeshow exhibit evokes emotion

This is all not precise, of course. You can’t just plug in a color or texture or design or graphic and provoke a predictable reaction. Even ugly and unplanned exhibits can still have a successful tradeshow experience, which may be due to other factors, such as the competition, the specific product, the enthusiasm and charisma of a particular booth staffer or some other unknown element.

But the better your exhibit reflects your true brand, the more powerful it becomes in the heart and soul of your visitor. And they’ll take that home with them.

Shout Out to Bob’s Red Mill for Winning the Golden Spurtle

If that headline mystified you – because you don’t know what the heck a ‘spurtle’ is – you’re not alone.

For starters, a spurtle is is a Scottish kitchen tool that dates back to the fifteenth century. The ‘Golden Spurtle’ is awarded each year in Scotland to someone who cooks some darn fine porridge in the World Porridge Making Championship, in Carrbridge, Inverness-shire, Scotland, on ‘World Porridge Day’. As the website states, “The title of World Porridge Making Champion is awarded to the chef deemed to have made the best traditional porridge using oatmeal, water and salt.”

From what I can gather from talking to the folks at Bob’s Red Mill, the competition, which is put on by the Scots, is usually (if not always) won by a Scot.

Not this year. In October of 2009, Matt Cox of Bob’s Red Mill (an Interpretive Exhibits client), claimed the title and the Golden Spurtle. The follow six-minute film of the event is a bit of a kick.

Our congratulations to Matt and Bob’s Red Mill! Our big question is: you are going back to defend your title, aren’t you, Matt?

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Tradeshow Guy Blog by Tim Patterson

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