Best tradeshow marketing tips and case studies. Call 800-654-6946.
Best tradeshow marketing tips and case studies. Call 800-654-6946.

Contests

10 Ways to Stand Out at a Home Show

Smaller, regional or city home shows are where local residents go to see the latest in roofing, home repair and improvement, HVAC, landscaping, and more. It’s not uncommon for exhibitors at these smaller shows to lack experience in exhibiting that their national show exhibiting brethren might have. If you are going to set something up at a home show, how do you attract the attention of attendees? Let’s look at a few different ways.

First, have an outstanding exhibit. This can be done in many ways. I’ve seen, for example, exhibits that are unique and custom. They were possibly designed and assembled by the company’s work crew using a little creativity and a lot of ability, and they reflect the company’s brand and personality. Sometimes they’re done by an exhibit house, but not necessarily. By presenting yourself with something that’s attractive to look at and delivers a strong message, you’re ahead of the game. Examples: companies that sell leaf gutter blockers who have a small room sample showing their gutter blockers with water running down the roof with leaves caught on top of the leaf guards. Also, a landscaper that decks out their entire space with rock, sod, waterfalls, small creek bridges or whatever. It’s time-consuming, yes, but it catches people’s eyes.

IDEA! Have a Polaroid camera, take people’s pictures and put ’em on a corkboard!

Second: Have a well-prepared booth staff. Make sure they understand the goal: gather more leads, capture their contact info for follow up. They need to know the basics: no talking on their phones in the booth, no eating in the booth, no sitting on a chair. The do’s and don’ts also include offering a smile to visitors, asking pertinent questions (are you looking to improve your landscaping? etc.) and being present with visitors when the ask questions. Tell people thanks for coming by, even if they didn’t show much interest.

Three: have something for visitors to DO. Interactivity keeps visitors in your booth and if it’s really good they’ll stick around long enough for you have a good Q&A. You see a lot of spinning wheels where people can win a prize, and while I’m not a big fan of these because virtually everybody that wants to win something stops, and they’re not all potential customers. But they do get people stop long enough so you can ask them a few questions. Other things you can have them do: find something quirky about your business, or even get a life size cutout of a famous figure like Frank Sinatra or Elvis and put up a backdrop with your company name and the show hashtag and invite people to snap photos and post on social media for a chance to win something. It gets people involved and helps promote your booth number. Another idea: have a really big Jenga set, where each block has a question that relates to your business, and when they pull it out, give them a chance to win by correctly answering the question. Give away LED flasher buttons with your logo and booth number and tell them a secret shopper is wandering the hall and if they spot you with the button you could win something. Another way to promote your booth away from your booth space. One more: custom printed flooring that invites people to take their picture with the floor (another variation of the social media back drop/life size figure).

Four: Make sure that you give your visitors what they want. And what is that? They want to see what’s new. They want to speak to someone who knows their stuff. They want to be treated like a friend and with respect. A warm smile goes a long way. They don’t want their time to be wasted.

Five: Have your booth staffers stand out by wearing unusual or different clothing. Could be that all of your staffers at an HVAC booth don tuxedos. Or everybody wears colorful branded t-shirts. Purple one day, orange the next, red the next, and so on.

Six: Have a magic word of the day (or hour). Put up a sign on the front counter that everyone can see. If someone says the magic word, they win a prize. It’ll intrigue people enough so that they stop and start a conversation. Have a few ready-made hints for what the magic word might be.

Seven: Put on a small white board and invite people to write a short Haiku (a short three-line unrhymed verse of five, seven and five syllables. Have a few examples for starters. Give away prizes.

Eight: Shoot a commercial at the show. Invite visitors that are customers to record a short testimonial. Interview one of the managers and ask her how things work.

Nine: Conduct a survey. Make it very simple, maybe two or three questions. Ask people to fill in the answers. If they want a chance to win, give them a space to put in their name and phone number or email address, but don’t require it for the survey. Find out what people really think about some of the things you do.

Ten: Make sure your graphic messaging is very simple. One of the keys to delivering a good message is to make it easy to understand. On tradeshow back wall, use no more than seven words. Put the more complicated stuff in a handout or a download.

No doubt you can think of more. What comes to mind?


Capturing a Tradeshow Attendee’s Attention

You have literally a few seconds to catch a tradeshow attendee’s attention. You’ve been there: walking the show floor, heading across the hall. You see someone you know; you get distracted, you spill your coffee on your pants. There’s always something that keeps you from paying attention to the tradeshow exhibits around you.

Even highway billboards sometimes get more attention than your booth.

Which means that people are ignoring you. Not because you don’t have something good to offer. Not because you are slacking in the ‘look at us’ department. But if you’re doing just the average approach to getting attention, you’ll be, well, average when it comes to having people stop. What are some of the top ways to get attention?

Do something different. Unexpected. Unusual. I often point to the Kashi island exhibit that’s shown up at Natural Products Expo West in at least a couple of iterations the past few years. It’s simple, and it delivers a simple message. It invites people to stop and find out what it is. The design itself is unusual enough that it stops visitors.

Simple and bold. Deliver an important message, maybe something that’s more important then your products or servies.

Hire a pro. A professional presenter knows how to stop people in their tracks, entertain them and deliver a powerful message in just a few moments.

Have something for them to do. Interactivity means, if the activity appeals to them (chance to win a prize or get a little mental engagement), they’ll stop. And of course a small crowd draws a bigger crowd.

Ask a great question. Take a tip from our pal Andy, who specializes in teaching this to his clients, there’s a lot to be said for knowing how to immediately engage with someone in a positive manner.

Offer a space for people to sit and charge their phones. This usually takes a bigger booth than just a small inline, which means you need a little space to spare. But if you can get random visitors to sit for ten minutes, offer them something valuable: a bottle of water, a chance to view a video about your company or product.

Lots of ways to capture a tradeshow attendee’s attention – it just takes a little planning and execution and you can be drawing them in.

11 Ways to Attract Attention at a Tradeshow

Wear colorful branded clothing. Whether it’s a staff of two or three, or twenty, having colorful branded clothing will immediately let visitors know who’s working the booth and who’s a guest. Bright colors attract, so put your logo on the front and an enticing message on the back. And to change things up from day to day, create a different colored set with a different message for each day of the show, and make sure your crew coordinates. Bright colors, especially if they’re tied into your brand work well: yellow, red, orange, blue, fluorescent.

Setup a giant prop and invite people to take a photo. Could be anything: a mascot, a giant purse, a full-size model of one of your products (if it’s small, for instance); something that stops people in their tracks. I’ve seen mascot, angels, musicians, giant hanging props, exhibits made from bicycle frames and more. They all had one thing in common: they begged to have their picture taken.

Once that photo has been taken, invite the visitor to spread the word on social media and include the show hashtag to make sure the post gets seen. Offer prizes to people that photo and share online.

Give something away and offer an incentive to wear it. One way is to print up a few hundred t-shirts or hats with your logo along with a fun message and tell people that if they put it on right there, they can also take home another gift. And tell them if you catch them wearing it at an after-hours show (be specific as to which one), you’ll be giving away $50 bills to random shirt wearers. This type of promotion gets others involved and spreads the word about your booth and products throughout the show.

Have a unique exhibit that begs to be seen. Sounds straightforward, but to break out of the cookie-cutter mold, it takes a designer that’s willing to create something unique and wild and a company that’s willing to spend to make it a reality.

Give visitors something to DO. Interactivity goes a long way. At the NAB Show, there were several exhibitors that gave visitors a chance to learn new software by joining them for a free class. Not only are you drawing interested people in, you’re keeping them involved for up to an hour and showing them exactly how the product works.

Contests. Give people a chance to win something by guessing the number of beans in a jar, answering a quiz, spinning a wheel or something else increases the chance you’ll get visitors to stop at your booth. Make sure to engage them in a brief conversation to uncover their needs regarding your product.

Famous mugs. Lots of companies hire famous (or at least semi-well known) people to be a part of the show. Authors, speakers, sports stars, actors, and so on can all draw a crowd. Authors in particular, if they’re in your industry, can be a good draw if they have a new book out. I’ve seen dozens of people in line to pick up a free copy of a new book and get it signed by the author (and snap a selfie!), and I’ve waited in line to get a prop soft baseball signed by Hall of Famer Ozzie Smith.

Comment wall. I see these more and more. Ask a bold question or make a bold statement and invite people to chime in with their thoughts on a wall. Invite people to snap a photo of what they wrote and share it on social media (make sure the wall is branded and has the show hashtag on it).

Bring media production to your booth. Know someone that is a podcaster in the industry? Invite them to record a few episodes of their show in your booth, and make sure to provide some good guests for them, whether it’s people from your company, or others. The simple act of recording a show in your booth will make a lot of people stop. That’s a good time for your staff to engage those visitors politely to find out if they’re prospects.

If someone in your company has written a book, offer free copies of the book along with free printed photos with visitors and the author. This has worked great for years for Bob Moore of Bob’s Red Mill, one of our long-time clients at TradeshowGuy Exhibits. Every time they exhibit at the bigger expos, Bob spends time signing books and posing for photos while a photographer takes photos and has them printed up in a few moments for the visitor.

There are literally countless ways to draw crowds to your booth. It all boils down to creativity and execution. What can you do to improve the traffic at your next show?

Tradeshow Competitor or Collaborator?

You may think the difference between a competitor and a collaborator is easy. Pretty cut and dried. But is it?

In tradeshows you can meet all sorts of other companies. As an exhibitor, you can probably identify the direct competitors pretty easily. They’re selling either the exact same thing you are with a different name, or something that’s so similar that most people couldn’t tell them apart.

Coke vs. Pepsi. Nike vs. Adidas. Ford vs. Chevy. Classic competitors all.

There are a number of ways to work with competitors, as there are many ways in which you can identify potential partners for tradeshow promotions.

Collaborate with a Competitor

As competitors, one easy way to team up is to both promote a non-profit that is important to your industry. For example, if two outdoor clothing makers partnered up to help raise awareness for a non-profit that was working for, say, public access to forest lands, that would be a good way to position both companies as aligned and working toward similar goals.

Similarly, competing companies could team up at a tradeshow to fight for attendees’ rights. Bigger voices can have a bigger impact, especially if those voices came from well-known companies.

Create a Partner

When it comes to collaboration, it’s a bit easier to dream up ways to work with other companies that will be exhibiting at the same show. You can come up with joint promotions (you sell coffee, they sell pastries; you sell cars, they sell high-end floor mats) that are a good natural fit.

Before the show, get together with the other exhibitor and brainstorm ways you can move traffic around, or benefit from each other’s booth visitors. For example, you may have a newsletter sign-up sheet: on the paper, give people the option to sign up for your collaborator’s newsletter, too. Spell out the benefits of doing so.

However you approach collaboration with a competitor or a partner that’s not a direct competitors, realize that it will take more time and energy to make it happen, and likely a sign-off from managers to move forward. But the right collaboration can help raise brand awareness for both companies.

Pool Your Resources

If both companies are small but want to make a bigger impression, consider pooling your resources to grab a bigger booth space. Instead of 20 10x20s, share a booth and make it a 20×20. Of course, in this instance you’d want to really be ready to show visitors that you’re working together in a very significant way. But by doing this, the booth can show off more of each company’s strengths, and since it’s probably going to be a one-time appearance, it would make sense to save even more and just rent a booth instead of having a new custom booth created.

Come up with contests, or ways to involve more than one exhibitor that moves attendees from one booth location to another. Invite visitors to pick up a Bingo-like sheet with a handful of companies on it. If they go to all booths mentioned and have the sheet stamped, they can have the completed sheet submitted for a chance to win a prize package from all the companies involved.

Beyond the Show Floor

Off the show floor, you could throw a dinner or party and invite both (or more) company’s customers. By doing so, the underlying and unstated message is “We’re proud to be associated with this company and stand by their services and products.” It shows visitors something new about one company that that they may not have known before and raises the level of trust and integrity for all.

10 Types of Instagram Posts to Use When Exhibiting at a Tradeshow

Trying to find some new and different posts the next time you’re on the road at a tradeshow? Try a few of these and see what you get:

  1. Clients and Customers in Your Booth: Click a quick photo or if they’re up for it, videotape a brief testimonial.
  2. Your Staff: You should make sure that you show off how much fun your staffers are having, even in the midst of a busy day. Nothing communicates your company’s brand more than your people having a good time.
  3. Demos of Products: A series of stills, or a brief video works here.

  4. Type of Instagram Posts

    Your Exhibit: Have a great exhibit? Show it off!

  5. The Hall You’re In – Include Your Booth Number: Share your location at the beginning of each day (at least) so that people can find you.
  6. Educational: Inform your audience how your product or service can help them. A picture with a useful description goes a long way.
  7. Questions or a Short Quiz: People will respond to questions if they’re interesting and engaging.
  8. Promotional: Give something away. Try offering a prize for show-goers to get them to come to your booth. And offer a prize for people watching from afar that can’t make it.
  9. Dinner out with Client (or not): Okay, food photos are usually boring unless it’s really a stunning photo. But if you’re out with a client or friend, post a photo and include the hashtag.
  10. Local Tourist Stops: Making a few side trips during your busy show? Snap photos and share.

Follow me on Instagram here!

TradeshowGuy Expo West 2018 Exhibit Awards

Welcome to the (perhaps) annual TradeshowGuy Expo West 2018 Exhibit Awards, where I totally (almost) at random, pick out a handful of the 3600+ exhibits at the Natural Products Expo West show and give them a little notoriety here on the TradeshowGuy Blog!

A couple of caveats: I’m not including any current clients of TradeshowGuy Exhibits – they’re already award winners in our book, and we don’t want this fun post to be biased towards, you know, clients! Besides, we’ve already posted photos of those exhibits.

So, let’s get started!

Best Big Brand Makeover: Kettle Foods

Kettle Foods started out as a small nut and chip maker in Salem, Oregon. In the past ten years or so the company has been bought and sold a handful of times and is currently operated as one of the major brands of the Snyder’s-Lance product suite. The island exhibit shows great color and ingenuity in piecing together many elements of the Kettle Brand.

Best Client-Made Exhibit: Stahlbush Farms

I’ve had the pleasure of knowing and working with the good folks at Stahlbush Farms, near Corvallis, Oregon, for several years. But when it came time to do a new booth, it finally came down to having their own fabrication shop create it. It’s built using crates that double as counters, and everything fits neatly into a couple of crates. Nicely done!

Best Kitchen Sink Exhibit – DanoneWave

I think they used to be White Wave, but now it’s DanoneWave, still offering brands under the Silk, Dannon, Oikos, SoDelicious, Wallaby Organic and many others. I’ve always stopped by their booths over the years and chatted and tasted and this year was no exception. There’s a lot going on here: carts, hot air balloons, colorful images, detailed woodwork, a random vehicle or three – seriously, you can just walk around the thing for fifteen minutes taking it in!

Best Retro Motor Vehicle Use – Hansen’s

A cool psychedelically painted hippie van? Ff course! There are a lot of vehicles that show up in booth spaces at Expo West, but this one catches your eyes like no other.

Best Photo Op – Enjoy Life

Enjoy Life has seen their exhibit grow significantly in the last few years, from a small inline to a dominating island. This year they showed of a pseudo-underwater photo alley that invited people to shoot and share. Yes, there were a lot of photo ops throughout the show, but this made the biggest impression.

Best Rustic Exhibit – Kodiak Cakes

Kodiak Cakes of Park City, Utah, also had a great photo op section of their booth space, but I felt that the rest of the exhibit was more impressive. Beyond the photo op section was a forest, a lookout-like building and a wall of photos of booth visitors. A fun-loving and lively crew, too, passing out samples like crazy.

Best Simple Yet Powerful Statement Exhibit – Kashi

Last year, Kashi caught eyes with a simple statement with no brand ambassadors, no sampling – just a simple statement to support farmers in their transition to organic farming. This year they made a similar statement with a slightly modified exhibit. Powerful stuff.

Best Split Exhibit – Aqua Carpatica

Downstairs in the busy ballroom at Expo West, it’s a little hard to stand out. But Aqua Carpatica of Romania booked two 10×20 spaces across the aisle from each other and dominated the space with a spare, almost ascetic approach to pitch the cleanliness of their water. It was capped by a giant video screen, around 8 x 12 feet, and some tables and chairs – but not much else. Very attention-getting!

Best Tribute to a Fallen Comrade – Clif Bar

I met John Anthony over a decade ago when Kettle Foods was a client, and John worked for them. A fun and engaging guy to talk to, he moved to Clif Bar, Nature’s Path, UNFI and CLIF’s White Road Investments. I was having lunch with an old Kettle Foods friend a few months prior to Expo West and mentioned that I’d run into John at the 2017 show. He said he’d heard that John had died unexpectedly in the fall of 2017. Clif Bar did a nice job in their tribute:

All right – on that note, we’ll wrap up this year’s TradeshowGuy Expo West Exhibit Awards. Hope you enjoyed. Sorry if we missed your booth – but hey, there were over 3,600 exhibitors this year. Maybe next year!

Check last year’s awards here.

Schmidt’s Naturals Up for Exhibitor Portable/Modular Award

A year ago, our new client Schmidt’s Naturals debuted a new custom 10×20 at the Natural Products Expo West. It was a custom exhibit designed by Classic Exhibits‘ designer Kim DiStefano. The design was submitted to Exhibitor Magazine’s annual Portable/Modular Awards, which honor design excellence in portable, modular and system exhibits. Here’s what it looked like on the floor of Expo West:

Exhibitor Portable Modular Award Entrant

A couple of years ago, one of our clients, SoYoung, was a winner in the competition. We’re glad that Schmidt’s Naturals got the nomination and we wish them the best when the winners are announced in late winter at ExhibitorLIVE!

We’d like to invite you to see all of the entrants in the Exhibitor Portable/Modular Awards take a look here and vote your favorite. And remember, you can vote once per day until the competition closes.

10 Tradeshow Marketing Secrets They Didn’t Tell You

Well, these might not be actual tradeshow marketing secrets, simply because by its very definition, a secret is something that is not well known. The following items are fairly well known and no doubt you can easily find them online – but the question is: are you using them to their full capacity and capability?

tradeshow marketing secrets
  1. First, let’s look at first impressions. Hey, you only get one chance! And as you know, in tradeshows, perception is everything. Make your first impression strong, and the second piece of the puzzle will fall into place a little easier.
  2. Next, know that the image you put out at a tradeshow isn’t just a random piece of your brand – it’s your whole brand. It IS your brand. If you miss the mark here, your next puzzle piece just got harder.
  3. Up next: your staff. You can have the sweetest exhibit at the show, but if your staff sucks, it will all go for naught. Which means that your staff should not only know what they’re doing and be presentable and friendly and good with people, they should be well-trained in the challenges of dealing with hundreds of people on the chaos of the tradeshow floor.
  4. Now, be sure to have something for people to do when they arrive at your booth. It could be a product demo, an interactive tool, a video to watch, a virtual reality headset to wear – anything that engages them for more than 8.4 seconds.
  5. Ninety percent of success is showing up. Of course, you say, you’ll show up. But do you really? Are you really there for the full show? Are you there ready to listen to a client’s complaints and respond? Are you there to jump in when there is a problem or challenge and not leave it for someone else? Be there. All the time. Not just when you’re on the clock.
  6. Get the word out before the show. Pre-show marketing can take many forms. First question: do you have a plan? Second question: does your plan work?
  7. Cross your T’s. Dot your i’s! Details are important. When you slip on an important detail, someone – perhaps a potential client – is bound to notice.
  8. Yes, details are important, but so is keeping your eye on the bigger picture. Tradeshows are a powerful way to reach markets that you otherwise would not be able to access so easily and economically.
  9. Really, it’s all in the follow-up. Yup, I was kidding back in that earlier paragraph where I said the key to tradeshow marketing success was to draw a crowd and then know what to do with them. You’ve got to have a good follow-up plan in place. And be sure the work the plan.
  10. Finally, be flexible. Sometimes, you just gotta MacGuyver things and adjust to a changing landscape. Be willing to go with the flow and see where it leads, as long as your overall strategy doesn’t change.

7 Ways to Create Social Media Buzz Before the Tradeshow

So you wanna create social media buzz before the tradeshow but aren’t sure exactly how to pull it off? Of course there are dozens of strategies and tactics that will raise your profile above the average company, but not all will work in all situations and of course nothing is guaranteed. Your tweets and Instagram posts could be swept away by an unforeseen event or distraction that swoops up the eyeballs you were hoping to grab!

Create Social Media Buzz
Bob Moore of Bob’s Red Mill marches into Expo West with a dixieland band.

One of the most memorable methods was one I saw years ago when Griffin refurbished an old VW bus and drove across the country for a couple of weeks, tweeting and posting photos and videos all the way. By the time they drove the bus onto the tradeshow floor, hundreds of people were waiting for them. So you might consider how to play up your travel to the event. It might grab attention if it’s different than the norm. Anyone want to bounce from SF to LA on a pogostick wearing a branded shirt? Hey, just a thought!

So here are some more thoughts and ideas on how to create a little social media buzz prior to the show:

  1. Know the show hashtag, so that everything you put out is trackable and findable by show followers, whether they follow your actual account or not.
  2. If you have new products or services, create a teaser video or three and get them out onto your social media platforms.
  3. Maybe you’re going to debut a new exhibit at the show. Work with your exhibit house to tease elements of the exhibit with photos prior to the show.
  4. Consider creating a special landing page on your website just for the show. Let people make appointments, view more videos, learn about new products, get invited to parties, sign up for email or text notifications, whatever.
  5. If you have a company CEO or other management member speaking at the show or being part of a panel, be sure to include that in any information you post. And if you’re sponsoring a specific event or area of the show, don’t forget that.
  6. Got a contest or something else to draw people to your booth? Start promoting the contest online a week or so prior to the show. Any sooner and it becomes old quickly. Wait too long and you won’t reach as many people.
  7. Create a special hashtag just for your company for just this show and invite people to post photos of themselves wearing your product using the hashtag. Draw several prize winners from among the photos during the show and give away a bunch of your products to both show attendees and those that weren’t able to attend.

By engaging with attendees prior to the show, you create social media buzz that increases the odds you’ll draw more people to your booth during the show. If you manage to come up with this year’s VW bus promotion that goes viral, you might even get a raise!

9 Secrets to Tradeshow Success

Secrets to tradeshow success? There’s no secret! It’s all out in the open. Actually, it’s all lurking online somewhere. Just for fun, I plugged the search term “tradeshow success secrets” into the Google to see what I came up with.

Everyone seemed to want to chime in: Huffington Post, Inc., Brandwatch, Forbes, Tradeshow Advisor, USA Today and others.

  1. Success is measured by how much effort you want to put into it. I suppose that’s true of pretty much anything you do. But good effort is important.
  2. Trade leads and information with other exhibitors (that aren’t your competitors). I admit, I’ve only heard this one a time or two, and I suspect it’s rarely done. I wonder if you could actually get anyone to do that with you.
  3. IMG_3420

    Let people play with things. Yes, adults like to get hands-on experience as much as kids do. Create an experience where visitors can interact with something and they’ll stick to your booth longer than others.

  4. Have a booth host that knows what’s up. A trained staffer is worth their weight in gold. The really connections are person-to-person.
  5. Speak at a show. If you can’t speak at a show, sit on a panel. It’s better than nothing. If you can’t do either of those, create your own event that you speak at and invite everyone in your database.
  6. Steam live video from your booth. With the advent of Facebook Live, it’s easy to pull out your phone and go LIVE! Interview guests, do product demos and more.
  7. Stop people in their steps with creative flooring. Put your logo or some other attractive graphic at foot level. It’s still enough of a new thing that it’ll stand out and get people to stop.
  8. Know what to say to people. It’s great to have a trained staff member, or to have booth staffers who are knowledgeable on the products you offer. But spend time honing a brief 30 second pitch that focuses on the pain people have around things that your products can solve. For instance, if you sell roofing with a lifetime guarantee, ask visitors if they experience leaks, or if they are due for a new roof but are afraid of hiring some fly-by-night firm that won’t back up the roof installation. Let them identify their pain, then tell them that your product can resolve that pain.
  9. Follow up. When you do get leads, don’t sit on them. Pick up the phone and get back to them. Nuff said.

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Tradeshow Guy Blog by Tim Patterson

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