I’ve had Kevin Carty of Classic Exhibits on a handful of times this year for various discussions related to dealing with the COVID Pandemic, how they’re dealing with it and more. But this week I wanted to catch up with Kevin to learn more about virtual exhibits: how they’re working their way into designing and implementing exhibits for clients, and how exhibitors can think about and approach a possible virtual exhibit for their own use:
This week’s ONE GOOD THING: Rain. Sorely needed here on the west coast with all the forest fires still burning. We got a good dose of rain late last week and while it didn’t put the fires out, it gave firefighters a good helping hand.
The simple act of being aware of what’s going on can transform an average exhibiting experience into a successful one. Here’s a quick video on what you things you might want to be more aware of next time you’re exhibiting.
It’s not a stretch to see how tradeshow exhibit manufacturers can use the same exhibit building blocks and, with a little creativity, create much-needed physical barriers, office dividers, safety shields and more. We’ve been fortunate over the years here at TradeshowGuy Exhibits to work with one of the top exhibit manufacturers in the country, Classic Exhibits. Their creativity in design and their ability to put great products out that meet needs is unmatched, in my humble opinion.
Whether it’s coming up with needed rental equipment for corporate gatherings, office dividers, or hand sanitizer stations – all that look sharp and are miles beyond what you typically see in offices and retail stores – they keep adding.
Check out these desktop safety shields, newly available from TradeshowGuy Exhibits, manufactured by Classic Exhibits:
Chances are your desk or reception area doesn’t exactly fit the dimensions in the examples, in which case leave it to our designers to create a rendering showing exactly how they would look in your facility. Just go to TradeshowBuy.com and contact us, or call the number at the top of this page.
I’ve been thinking about virtual events and have a few questions:
Let’s say that Organization A is going to convert their typical in-person event that normally hosts, oh, let’s say, 3500 exhibitors and 80,000 attendees. It’s a pretty big show. Millions of dollars generated in business. A big deal.
Now because of the COVID-19 pandemic, it will have to go virtual, if the organizers decide to move forward with the event. Something like CES2021 comes to mind, which recently announced they were going all-digital, although it could be any number of large shows.
I’ve been trying to wrap my head around how it would work. And yes, several questions come to my poor little brain as I try to understand how it will work. I would think that exhibitors will need some sort of platform that they’ll provide for online attendees to land on at their main site that will then take them on a tour of the various virtual exhibitors.
Let’s start with the organization that is putting on the virtual event:
What are you offering attendees and exhibitors?
How will you implement it?
What are attendees looking for? Will you be able to give them what they want?
If you have live sessions, will they be available for playback later?
What platform will you offer exhibitors for their exhibits, and how will those virtual exhibits be designed and constructed? Will they be from a template, or will you offer custom design services?
How will those services be priced?
How much time do you need to implement those services, assuming that you can provide them to all of your exhibitors in a timely manner?
Is the final online presentation available for a limited time, or can exhibitors take it with them to another venue?
What flexibility and options will you offer your exhibitors for their virtual exhibit?
If an exhibitor already has a virtual exhibit done by another provider, will you willingly link to that virtual exhibit from your platform and make it as seamless as possible?
From the attendee’s viewpoint:
Why should I attend?
What do I get by attending?
How much will it cost me to attend?
If I pay the admission fee, will I have access to all programs for a limited amount of time or will it be open-ended?
Who else is going to attend?
Will I be able to get a list of other visitors in any way, shape or form?
From the exhibitors’ viewpoint:
How will the organizers promote and publicize the show?
How will they attract people to my booth?
What options are available to “boost” the attendance in my virtual exhibit?
How will I know who is there, how long they stay in the virtual space, what they clicked, etc.?
What is the cost to partake in the virtual tradeshow?
How long will the virtual exhibit remain available to visitors?
No doubt, you’ll have other questions. I’d love to hear them. I can’t think of everything, right?
It’s a good time to mention that the good folks at Classic Exhibits, the main exhibit manufacturer we work with, is now offering virtual exhibits – and they’re pretty impressive. Take a look here.
With tradeshow marketing on the sidelines, now is as good a time as any to brush up on your tradeshow marketing skill and knowledge. And here’s a great place to find a whole lot of tradeshow marketing tips – all in one place, and all worth their weight in gold. Check out this short under-three-minute video:
What kind of question is that, anyway? How personal is your tradeshow exhibit? An exhibit should be the best representation of a brand, which is aimed at a broad market. Isn’t that correct? If that’s the case, it has to have the right graphics with the right messaging. Any images should be chosen to reflect the best your product and brand have to offer. And if all that is true – and I suppose it is – how can your exhibit be personal?
Selling is Personal
Except…selling today is personal. People want to know that you care about them. The challenge is that people don’t really care about your product or service. When it comes to your products, they care about themselves, and themselves only. How do your products or services affect them – personally? The messaging should relate to what they’re going through. As we slowly move back to the tradeshow world with exhibits and face-to-face meetings and larger gatherings, every person is going to have a slightly – or perhaps significantly – different perception of what they need or want. And they’ll have some level of anxiety or distress or challenge in moving forward.
So how do you help them…now? How does your product or service help them…now? What do they need…now?
Your challenge isn’t that you don’t know how to present your products or services. No, your challenge is that you need to understand what’s going on in the mind of your customers and prospects. And the only way to learn that is to ask. In a sense, your tradeshow exhibit should be an invitation to join them. An invitation to walk into their space. Make them feel safe and wanted. There are a million ways to do that. I’m do designer, but I do know how I feel when I walk into a space that welcomes me. With people around that want to see me, and not just to sell me something, but to understand where I’m coming from. And frankly, that’s kind of rare. Maybe it’s food. Maybe it’s a cup of coffee, or a warm smile. Maybe it’s an image that they can relate to that doesn’t look like it’s been chosen out of a stock photo library. Or if it has, it resonates with them.
What makes people buy?
When they finally get to a place where they feel understood. Where they feel you “get” them. Where they feel comfortable and wanted. It’s a bit like belonging to a tribe, but it’s more than that. And less.
It’s personal. What is it your customer wants?
Be creative in how you interact with people. Be creative in how you uncover what’s important to your clients. Learn from them. Then design your next tradeshow exhibit based on what you learned.
Our main exhibit design and fabricator, Classic Exhibits, offers up four new galleries with what looks like a significant addition to Exhibit Design Search. Here are the four new galleries:
PlaceLyft Office Solutions
Hand Sanitizer Stands
Office/Retail Lightboxes
Safety Dividers
There’s also a new Interactive Gallery, further down the front page. I asked Mel White, VP of Marketing and Business Development with Classic Exhibits, to characterize the changes:
COVID-19 has forced most businesses to review their work environments as they plan for their employees to return. What they’ve realized is that most, if not all offices or retail spaces, do not protect employees from airborne or surface viruses. Deciding on next steps, however, can be confusing (and expensive) for many organizations.
The Contemporary Office and Retail Solutions galleries in EDS are designed to make those decisions easier. The four galleries show attractive and cost-effective solutions for any office or retail environment. They include office partitions with easily sanitize-able surfaces, protective safety barriers, durable hand sanitizer stands, and customizable LED lightboxes. There are no hidden prices, and the designs can be customized to any situation.
All the products are designed, engineered, and manufactured in the USA by a 27-year old Portland-based company.
Check out a brief look at the layout here, or by visiting TradeshowBuy.com:
If you’ve ever been to TradeshowGuy Exhibits’ Exhibit Design Search over at TradeshowBuy.com, you know there are literally thousands of exhibits and accessories to browse.
And yes, you can search for anything there and narrow down your search pretty quickly. Search for “hand sanitizer” and you get a good look at several hand sanitizer stations, along with a few other related (or not, perhaps) items that may have one of those keywords in the description.
Same with office dividers, which are the topic of the day in many businesses. But how easy are they to find? If you search for “office dividers” you will find a wide assortment of chairs, island exhibits, chairs, counters, pedestals and more. It’s not EDS’s fault. It’s just that finding what you want means knowing what search terms to input. And frankly, different people looking for the same thing will often use different search terms.
So….to make it easier to find a handful of things that might be useful to get to quickly, just click on these links or photos:
Maybe not related specifically to hand sanitizer stations, but with new ones coming out we wanted to make sure they’re included here – and easy to find.
